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HomeConference Sessions - Administrator's Track



10:15 am - 12:15 pm -- Session 1
RN / Social Work / Administrator Combined Track

Keynote: A Loving Approach to Dementia Care-Communication and Stress Management Training

This session focuses on positive, life-affirming, constructive communication and stress management techniques that help us better cope with a condition whose boundaries for now are essentially out of our control. In Ms. Wayman's educational, entertaining and enjoyable presentation, she provides the tools and inspiration to fight a battle where loss is not the inevitable outcome. Individually and collectively, we would be wise to pay heed to her empowering message.

Laura Wayman, "The Dementia Whisperer"

Laura Wayman's vision as an innovative dementia care expert is to provide families and professional caregivers with information and practical tips to help them navigate the various challenges that are common when caring for someone with Alzheimer's disease or any dementia or memory loss.

Laura has presented as the keynote or break out session speaker to over 500 audiences nationwide over the last 15 years, positively impacting professional dementia care providers and family caregivers from all walks of life, including thousands who attended Denver University Senior Law Day 2015, the Alzheimer's Association (Houston, Memphis, Grand Junction and Sacramento chapters) caregiver workshops, H.I.C.A.P. Annual Retreat, Music Partners in Healthcare, Placer County and El Dorado County Adult System of Care seminars and various dietary, assisted living/memory care and hospice conferences.

Laura's books and DVDs may be purchased on her website.
A Loving Approach to Dementia CareEncyclopedia of Dementia Care DVD
Our keynote speaker is generously sponsored by

1:15 pm - 3:15 pm -- Session 2

Administrator Track

Accessing Financing - Multiply Your Money Options with a Little Knowledge

This session will cover various mechanism to finance your ALF, whether you are a start-up, need to construct a new facility, remodel an existing facility, buy an existing facility, or refinance debt. You will also learn how to improve your chances of getting an approval.

Eduardo Sosa, Commerce National Bank

Eduardo Sosa has 40 + years banking experience. His extensive background includes:
  • SBA Department management and Business Development (17 years)
  • International Trade Finance (SBA and state program -- 5 years)
  • Manager of State of Texas Trade Office in Mexico
  • Small business owner (survived for two years)
  • Conventional business financing for wide range of businesses including manufacturers, retail, professional, investors and many others (18 years)
For almost 50 years, Eduardo has been married to his high school sweetheart, Nancy. Together they have two children and one grandson. Eduardo (with Nancy's invaluable support) worked his way through college and earned a BBA from UT-Pan American (now UT RGV) in Edinburg, Texas.


8:00 am - 10:00 am -- Session 3

Administrator Track

Disaster Planning --
Lessons Learned from Harvey

Texans have weathered many life-threatening storms that brought with them massive destruction, and with each challenge, we learn new things about how to better equip ourselves to withstand the next one.

Come join Pat Mack, owner of Light Heart Memory Care, and Brett Shryock, Logistics Specialist with the Harris County Homeland Security and Emergency Management Department, to gain insight into the lessons Texans learned the hard way from Hurricane Harvey in 2017.

Pat Mack, Owner
Light Heart Memory Care

As the founder and owner of Light Heart Memory Care Facilities, Pat is committed to enriching the lives of people diagnosed with Alzheimer's and other Dementias. Years of experience have taught Pat that providing a more individualized and non-pharmacological approach, combined with a well trained staff and recreating comfortable and more familiar surroundings, helps assisted living facility residents lead a more purposeful and satisfying life. She calls this proven strategy "The Light Heart Model of Dementia Care."

"Losing the ability to function like they did in the past can cause persons affected by memory loss to become fearful, frustrated and/or angry. They often act out these emotions in ways that are uncharacteristic of their personality. Finding a facility that provides a loving and caring environment can make all the difference in the world. At Light Heart Memory Care, we understand and we care ... that’s why we say to our families, 'Have a Light Heart … everything's going to be okay.'”

Brett Shryock, Logistics Specialist
Harris County Homeland Security & Emergency Management

Brett Shryock began his almost 14-year career in public safety as a firefighter paramedic. About two years later, he moved to the law enforcement sector and worked there for the next four years, continuing to serve as a firefighter paramedic as well during that time. He decided that law enforcement was not for him, and went back to firefighting. About three years ago, he worked a large-scale fire and got to get hands on with emergency management. From that point forward, he has advanced his career in emergency management. Outside of work, he loves to hunt, fish, golf, and talk around the world via amateur radio. He also loves to rodeo when time permits, but he spends most evenings working with horses and watching his cows grow.

10:15 am - 12:15 pm -- Session 4

Administrator Track

10:15 am - 12:15 pm
Understanding the Internet of Things and how it can improve care and impact your business

Internet of Things, Smart-Health, Smart-Home -- these are a few of a number of buzz words commonly used to describe the use of internet connected sensors and systems in our homes and businesses. Increasingly deployed around us and more and more commonly using Artificial Intelligence to interpret the data, these systems create both opportunity and issues - especially in care settings. In this session, we will take the time to understand what they are, how they operate, what's available, how they can benefit your operation, and some common barriers to adoption, like security, privacy, interoperability, work flow, culture, etc. Given the demographic reality of the aging population, technology will play an increasingly significant role in providing care. This session is designed to give you enough understanding to be able to ask the right questions to use these technologies to benefit your clients, workers, and operations.

John Fitch, Founder & President
Birkeland Current, LLC

John Fitch is the founder and president of Birkeland Current LLC, a small business started in 2009 and located in the Baylor Research Innovative Collaborative in Waco, TX. Birkeland Current develops enabling technologies and systems for a variety of diverse applications. Mr. Fitch has degrees in engineering, physics and space physics, is a Six Sigma Expert, and an experienced project and program manager. Among other experience, he was the Director of Advanced Technology Programs for Raytheon and Advanced Concepts for L-3 Communications. At Birkeland Current, he is an Adjunct Professor of Research at Baylor University, has had four patents awarded, and has formed two companies utilizing Birkeland Current developed wireless sensing technologies. Mr. Fitch has dealt firsthand with aging in place, dementia, and transitional care issues for over a decade. Since 2016, he has worked to developed a wireless sensing and software system that combines device monitoring, real time location, and behavior change detection for aging and disabled persons and their care givers. This new technology has been deployed in various pilot sites during 2017 and 2018 and is expected to be broadly available in 2019.

1:15 pm - 3:15 pm -- Session 5

RN / Social Work / Administrator Combined Track

Regulatory, Life Safety, and Ombudsman Updates

In this session, HHS representatives will cover regulations impacting the ALF industry, and upcoming changes to those regulations based on recent legislation. The Regulatory portion will cover the upcoming rule amendments to the Chapter 92 Licensing Standards for Assisted Living Facilities based on the implementation of House Bill (HB) 2025 and Senate Bill (SB) 924. The ombudsman presentation will review the role and purpose of a long-term care ombudsman, who is a long-term-care resident advocate. The speaker will review resident rights and how they are affected by POA or guardianships. The Life Safety presentation will cover SB 1049, including provisions in the bill that required the agency to adopt a later edition of NFPA 101 (the Life Safety Code) and proposed changes to the Licensing Standards for Assisted Living Facilities that primarily include the adoption of the 2012 edition of NFPA 101.

Julie Porter, LMSW
Assisted Living Ombudsman
Office of the State Long-term Care Ombudsman

Julie Porter is a Licensed Master Social Worker. In August of 2014, she joined the State Long-term Care Ombudsman program as the Assisted Living Ombudsman. She supports assisted living ombudsmen working around the state, and coordinates with associations and providers. Most recently, Ms. Porter worked as a social worker in healthcare, specifically an acute care medical hospital and a primary care clinic. Prior to that, she worked at HOCTIL, an independent living center, as a licensed bachelor social worker and relocation specialist. In this role, she helped people transition out of a nursing home to assisted living or their own home. Ms. Porter is specially trained in asset-based community practice frameworks and methods of intervention. She holds a bachelor's degree in social work from the University of Mary Hardin-Baylor (2009) and a master's degree in social work from Baylor University (2012).

Rebekah Eaddy, Architect, Architectural Unit Manager
Long-term Care Regulatory
Texas Health and Human Services Commission

Rebekah Eaddy is the Manager of the Architectural Unit in the Regulatory Services Division of the Texas Health and Human Services Commission. Rebekah reviews plans for new construction of long-term care facilities and remodeling/renovating of existing licensed facilities, conducts licensing inspections of new facilities throughout the state and advises architects, engineers, providers, and local officials regarding current codes and regulations. She is a member of the NFPA Technical Committee for Board and Care and serves as an alternate member of the NFPA Technical Committee for Healthcare for the 2021 edition of the Life Safety Code. She has presented for Long Term Care provider organizations throughout the state, including the Texas Healthcare Association, the Texas Assisted Living Association and the Texas Organization of Residential Care Homes.

Jennifer Morrison, Manager
Policy, Rules and Training
Long-term Care Regulatory
Health and Human Services

Jennifer Morrison is a manager for several programs, including assisted living facilities, in the Long-Term Care Regulatory Policy, Rules and Training section. She holds a master's degree in Social Gerontology, a Texas Nursing Facility Administrator License, and has more than 15 years of experience with the Texas Health and Human Services enterprise.


8:30 am - 10:30 am -- Session 6

RN / Social Work / Administrator Combined Track

Nutrition Screening and Implementation for Older Adults

This session focuses on nutrition for seniors and how a well-balanced, fulfilling meal can affect a resident in more ways than one to enhance quality of life. Through research and personal information gathered from Ms. Wolfram's 30+ years in the nutrition field, attendees will be guided through senior nutrition focusing on resident rights, dining trends, and the Mini Nutritional Assessment.

Cynthia A. Wolfram, RDN, LD
Owner, Dietitians for Healthcare, LLP

Cynthia is a Registered Licensed Dietitian with over 30 years experience in Food Service Management and the Post Acute Care Industry.

She is Principal/Owner of Dietitians for Health Care, LLP a 52 year old company, employing 10 dietitians, serving seniors in Texas. DHC provides nutrition consultation, menu development and food service management consultation to communities to improve the quality of life for all they serve.

Cynthia currently serves as Chair of Dietetics in Health Care Communities for 2018-19. Active at the local, state and national level for many years including the Academy Political Action Committee, serving as Chair in 2011.

In her free time, Cynthia is an active gardener, volunteer, and the biggest Dallas Cowboys fan in the city of Houston.

10:45 am - 12:15 pm -- Session 7

Administrator Track

Do you have a Business or a Hobby?

Having owned several businesses and completing advanced studies at the school of hard knocks, Terry will encourage you to think differently about your business. Come spend some time and be challenged about what might be. If you pick up one good new idea, this will be a profitable session. See real world numbers and understand what a potential buyer or banker is looking for.

Terry Hubbard
Owner, Avendelle Assisted Living

Terry owned five businesses starting in 1984, including a full-service automotive service business. He created another automotive service company in 1994 and built processes and procedures to sell the business in 2012. This was the largest distributor of a proprietary software package for independent automotive service. Through joint partnership with Esther and Douglas Cromwell, Avendelle Assisted Living was established in April 2013 and opened for residents in June 2013.


Cypress Assisted Living LLC