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Home2019 TORCH Annual Conference Schedule
TORCH 35th Annual Conference

SCHEDULE OF EVENTS


THURSDAY, OCTOBER 3, 2019


7:30 am - 8:00 am

Registration/Check-In

Pick up your badge, meal tickets, and conference materials at the Registration Desk in the Texas Foyer. 

Once you're checked in, head on in to the Texas Ballroom for a cup of coffee and to visit with our exhibitors before the conference begins.

8:00 am - 8:15 am

Opening Ceremony

Speaker: Sami Yarbrough, TORCH President

8:15 AM -  9:45 AM -- Session 1

Combined Track (RN/SW/AL)

What to Say and How to Say It -- 5 Steps to Effective Communication

Ever have miscommunication with customers, prospects, coworkers, or even friends and family? What you say and how you say it decides how successful you are going to be in customer service, sales, networking, or even doing a presentation! In just 5 steps, Sid will show you how to effectively communicate in all kinds of situations with all kinds of personalities and have fun doing it! He will share with you fun people facts and real life experiences. Some benefits of applying Sid's 5 STEPS method include: Improved customer service and increased sales; Improved people skills; Increased word-of-mouth advertising; Reduced stress and improved physical and mental health. You will learn telephone and face-to-face skills that put you in control; how to speak so people listen and respond to you; how to deal with difficult people; how to connect with customers and co-workers better; how to influence and even change people's perceptions; what signals you are sending and how to take control of them; the power of empathy and the difference it makes; the benefits of commending; how to choose the right attitude, even when you don't feel like it; and much more!

Sid Hurlbert

Sid Hurlbert gave his first presentation on February 8th, 1970 and has been teaching the art of "What to Say and How to Say It" and sharing his "5 Steps" method ever since. He lectures throughout the United States and Canada to a wide variety of professional, corporate, academic, and civic groups. He combines his powerful message, humor, and insight with an entertaining twist, creating a dynamic learning experience that transforms the way people relate to themselves and others. He will have you laughing and learning at the same time. Sid is a published author and humorist who does make a difference! Sid will show you how to smile, laugh, and have fun with customers, fellow employees, and even those you live with!

This session has been brought to you by




10:00 AM -  11:00 AM -- Session 2

Combined Track (RN/SW/AL)

Compassion Fatigue: The Benefits for Patients of Professional Self Care

In the “Caregiving world”, Compassion Fatigue affects Caregivers, both professional and personal. For licensed personnel, this can affect the ethical provision of quality care. It also results in health issues for the caregivers who tend to think of the patient and not themselves. We will identify symptoms, discuss self-care strategies, and experience some techniques including Mindfulness, Qigong, and sound.

Sharyn Fein

During Sharyn Fein's early years in college, her role as sole health care provider for her ailing mother caused her to relocate back to Long Island, New York to serve as local support for her there. The experience of being the caregiver for her mother helped her realize that she had a natural affinity to working with older adults. She changed her college concentration path to one that would serve her better as a woman dedicated to making changes for the aging population. She completed her college degree at C.W. Post of University of Long Island University with a Bachelor’s degree in Marketing. This was the training she would need to help foster a business that cared for the aging population in the future. Sharyn's first job after college was at the New York Foundation for Citizens who partnered then with the Visiting Nurse Association of Greater New York. It was there that she learned case management for over 200 low-income seniors residing in HUD housing projects in lower Manhattan. Her knowledge of Spanish gave her an advantage to learn the ins and outs and cultural differences between the populations at that time in the history of aging in America. In 2014, Sharyn founded EDUCARE with the sole purpose of enriching the lives of caregivers. Today, they are doing this through Compassion Fatigue work, as well as cultural competency for professional and personal caregivers.


Martha Fiddes

Martha Fiddes, PT, GCS, CQM is a Physical Therapist and a Board Certified Clinical Specialist in Geriatrics. Martha is the Executive Director for Christian Care Communities and Services and the VP of the Board of Directors for Ed-U-Care. Martha provides over 45 Continuing Education programs for social work, nurses, and case managers in conjunction with HIS Cornerstone. She is also a Certified Qigong Master and is passionate about utilizing holistic practices and complementary medicine to help people and animals enjoy the best possible health.


This session has been brought to you by




11:15 AM -  12:45 PM -- Session 3

Health Professionals'
Track (RN/SW/AL)

Is Your Toolbox Full of Music?

Managing senior communities comes with a variety of challenges: Transitioning new residents into the already established circle of friends, keeping brains and bodies active for greatest level of independence, assisting residents with eating, showering, or sleeping when diseases tell them to resist, maintaining meaningful family engagement with loved ones, or maybe just facilitating moments of joy. We need all the tools we can get our hands on to make this list seem less overwhelming. My primary tool is MUSIC. How can music play a role in senior community challenges? What does the neuroscience say about recorded music vs live music? iPods and headphones? Neurologic Music Therapy? What if every member of the team knew how and when to use music to assist residents with challenges, from the administrator to marketing rep, dietary to direct care staff. Learn how to fill your toolbox with the right music for the right time.

Carolyn Dobson

Carolyn Dobson has been a Board-Certified Music Therapist for over 20 years. My clinical experience spans from childbirth to palliative care. The last 15 years have focused primarily with older adults in the rehab setting, in addition to older adults with neurodegenerative diseases. After graduating from Sam Houston State University in Huntsville, Texas, I started my career in New Mexico, but soon transitioned to California, and eventually back to Texas. The multi-state relocations provided a wealth of knowledge as a small business owner, learning new payor sources, networking alliances, and clinical collaborations. I created the first full time NMT position in Dallas within a large skilled nursing rehab/healthcare company, in addition to creating community NMT exercise groups for people with Parkinson’s Disease to attend, free of charge. I have been an internship director, practicum supervisor, and mentor to new professionals. Completing my Neurologic Music Therapy training in 2004 and three Fellowships, I currently have a private practice in Dallas, Texas contracting NMT services to senior living communities, outpatient rehabs, community outreach projects, and private clients.



Administrators' Track
(AL only)

Marketing to the Pain of Your Client

Marketing to the Pain Points of Your Client is a technique that will allow your organization to understand and capitalize on opportunites focused on niche placement in the senior housing industry. A clearly defined position establishes knowledge of your organization's strengths, which fosters a trusting relationship with prospects and existing clients. The identification of what sets your organization apart from other senior housing communities will bring value to your brand.

Sherrain Myles

Sherrain Myles has more than 15 years of experience in senior healthcare, where she has completed her continuum of care which began in Skilled Nursing as an Admissions and Marketing Director. She has been a Community Sales Representative, Business Development Director, and Regional Sales Manager for Assisted Living, Memory Care, and Independent Living; an Account Representative for a Home Health Company; and an Account Representative for a Hospice Organization, where she was recognized for her outstanding sales outcomes. She also developed a sales tool for that same organization that became a national collateral piece to be used by the sales teams across the company. Sherrain also served several years as the Vice President of Sales for a Specialized Skilled Nursing Facility for people with dementia, where she was recognized for outstanding leadership in her role. In 2015, Sherrain founded Sherrain Myles Professional Services, where she has been dedicated to coaching sales professionals to their highest level of potential, speaking, designing Sales 101 workshops, and consulting with companies and organizations who desire to move their numbers forward with occupancy, admissions and referrals. Sherrain holds a Bachelor's Degree from Southeastern Oklahoma State University. She resides in Grand Prairie, Texas, with her husband, Marcus, and their two children, Madison and Mason.




12:15 pm - 1:15 pm
Lunch

Lunch will be served in the Texas Ballroom.

1:45 PM -  3:15 PM -- Session 4

Combined Track (RN/SW/AL)

RN Delegation

Registered nurse (RN) delegation is a complex skill that nurses must master in order to ensure that residents receive safe and efficient nursing care.  This presentation will provide an overview of the nursing delegation process with explanation of relevant Board of Nursing (BON) rules and guidance resources.  Delegation principles will be discussed along with examples of how to determine when delegation is appropriate.  Finally, this session will provide regulatory updates pertaining to nursing practice. 

Kristin K. Benton, DNP, RN




Kristin K. Benton, DNP, RN joined the Board of Nursing as Director of Nursing in 2013. Dr. Benton leads policy development and regulatory activities associated with pre-licensure nursing education programs, APRN licensure, and standards of nursing practice in Texas. Prior to becoming Board Staff, she taught for the Austin Community College Vocational Nursing Education program from 2000-2012 and served on the Texas Board of Nursing from 2008-2012. She served on the National Council of State Boards of Nursing NCLEX Item Review Subcommittee and currently serves on the Awards Committee. Dr. Benton’s research interest is remediation of nursing practice breakdown. Kristin resides in Austin, Texas with her husband and two children. She volunteers with the Austin Independent School District, Girl Scouts, and Avance-Austin.

3:30 pm - 4:45 pm

TORCH General Meeting

Members-only meeting -- must have been an active member for at least 30 days to be able to vote.

4:45 PM - 6:15 PM

Trade Show and Exhibitors' Reception

Connect with providers of the goods and services you need for your business, and find out how they can tailor their offerings to your needs.



FRIDAY, OCTOBER 4, 2019


7:00 am - 8:00 am

Breakfast

Breakfast will be served in the Texas Ballroom.

8:00 AM -  9:30 AM -- Session 6

Combined Track (RN/SW/AL)

Life Safety Code Updates

The presentation will cover proposed rule revisions to the Texas Administrative Code, Title 26, Part 1, Chapter 553 Licensing Standards for Assisted Living Facilities, Subchapter D Facility Construction and the reasons for the rule revisions, including the legislation that called for the adoption of a later edition of NFPA 101 will be addressed. Information regarding the 2012 edition of NFPA 101 which will be adopted by rule and the rule adoption process will also be provided. I will also cover the new organization of Subchapter D and how the revisions will make it easier for providers to find the requirements that apply to their facility and the type of license the facility has. Additionally, I will discuss new Technical Memoranda issued in 2019 and LSC violations most frequently cited at small assisted living facilities.

Rebekah Eaddy

Rebekah Eaddy is the Manager of the Architectural Unit in the Regulatory Services Division of the Texas Health and Human Services Commission. Rebekah reviews plans for new construction of long-term care facilities and remodeling/renovating of existing licensed facilities, conducts licensing inspections of new facilities throughout the state and advises architects, engineers, providers, and local officials regarding current codes and regulations. She is a member of the NFPA Technical Committee for Board and Care and serves as an alternate member of the NFPA Technical Committee for Healthcare for the 2021 edition of the Life Safety Code. She has presented for Long Term Care provider organizations throughout the state, including the Texas Healthcare Association, the Texas Assisted Living Association and the Texas Organization of Residential Care Homes.




9:45 AM -  11:15 AM -- Session 7

Combined Track (RN/SW/AL)

HHSC Long Term Care Updates

This presentation will provide the audience with the latest legislative updates from Long-Term Care Regulatory Services. Information will include bill implementation and current rule and policy projects relating to assisted living facilities.

Jennifer Morrison

Jennifer Morrison is a manager for several programs, including assisted living facilities, in the Long-Term Care Regulatory Policy, Rules and Training section. She holds a master’s degree in Social Gerontology, a Texas Nursing Facility Administrator License, and has more than 15 years of experience with the Texas Health and Human Services enterprise.




11:15 pm - 12:45 pm
Lunch / Awards Banquet

Our banquet lunch will be served in the Texas Ballroom. We will recognize the best of the best in your industry, and thank our sponsors.

1:00 PM -  3:15 PM -- SESSIONS 8 & 9

1:00 PM -  2:00 PM -- Session 8

Health Professionals'
Track (RN/SW/AL)

Cause for Concern: Addressing the Epidemic of Older Adult Traumatic Injury

There is currently an epidemic of traumatic injury in older adults, causing an ever-increasing healthcare burden at both the local and national level. Prevalent issues include falls, motor vehicle collisions, elder abuse, and suicide. This session will help participants determine their current situation, identify the knowledge gap, choose a strategy to address that gap, and determine how to educate caregivers. Participants will learn how to access resources in their communities and look for future partnership opportunities.

Karen Mynar

Karen Mynar is the Trauma Injury Prevention Coordinator at Baylor University Medical Center Level 1 Trauma Center. Mynar graduated with a Bachelor of Nursing from the University of Manitoba, Winnipeg, Canada, in 1995. Professional experience includes over 24 years in Critical Care, Trauma, and Emergency Care in both the Level 1 Trauma Center and Pre-hospital Air Med Settings. In 2016, the devastation of the Dallas Police Ambush in the community influenced Mynar to focus efforts on a new program the Trauma Department had adopted, called “Stop the Bleed”. Mynar personally worked to obtain funding to supply all 350 DART police officers with tourniquets and hemorrhage control training within 6 weeks of the attack. In 2017, Mynar was the recipient of the Dallas-Fort Worth Hospital Council Foundation Employee of the Year Community Service Award for these efforts. Mynar has taught over 100 classes, 3000 individuals from public safety, schools, churches, community organizations and businesses. In addition, Mynar is a “A Matter of Balance” Master Trainer and Trauma Instructor for Baylor University Medical Center. Mynar is an active member of the State Stop the Bleed Coalition, Co-Chair of the Regional Stop the Bleed Coalition, Dallas County Fatality Review Team, Dallas County Sexual Assault Response Team and Chair of the Injury Prevention Committee for the North Central Regional Trauma Advisory Council.




2:15 PM -  3:15 PM -- Session 9

Health Professionals'
Track (RN/SW/AL)

Elder Law Issues Every Social Worker & Health Care Professional Needs to Know

This presentation details and explains all the documents that every patient/client needs. When dealing with seniors, it is imperative that every professional understands these documents, their uses, and the misconceptions surrounding them. This is for the protection of everyone involved. Also, guardianship is on the rise and this presentation details it and lists ways it can be avoided.

Fred Haiman

Fred O. Haiman grew up as the son of a Vietnam-era military man and family businessman. His focus through high school was playing the trumpet in the marching, symphonic and jazz bands. His collegiate career included competing in Collegiate Rodeo, riding Bareback Bronco and playing Rugby for Southwest Texas State University, where he was selected for the Texas Select Team his senior year. He graduated with honors with a Bachelor of Science degree in Criminal Justice in 1986. After college, Fred moved back to El Paso where he met his wife, Deana Lynnell Haiman, whom he married in 1989. Fred then began working on his Master’s Degree, and in 1989 he joined the El Paso Police Department where he worked until 1994. While working shifts as an El Paso policeman, Fred finished his Master’s degree in Public Administration from the University of Texas at El Paso (UTEP) in 1992. During his time with the police department, Fred worked as a patrolman, academy instructor, background investigator, and in traffic enforcement. He also worked on Research, Planning, Special Projects, and was on a select team that designed and developed the Community Policing Regional Command Center concept that the El Paso Police Department still uses today. After graduating from Texas Tech University School of Law in 1997, Fred spent the first 10 years of his legal career practicing as a trial attorney. In 2007, God got Fred’s attention by almost taking his life due to a disease called Ulcerative Colitis, which resulted in a botched surgery and ruptured intestine. After that near-death experience, 6 surgeries and 8 months off work, Fred decided to completely change his law practice to an area where he could truly help people. He left the stressful pace of litigation and went to work for a small boutique firm that focused on Estate Planning and Elder Law in El Paso, Texas. In 2013, Fred moved The Haiman Law Firm to Allen, Texas before merging with Rex Hogue to create Haiman Hogue, PLLC in 2016. One of the driving forces to move to the north Dallas area was to give his daughters better educations. They are currently attending school in Prosper ISD and are flourishing. One thing a near-death experience will do is help put life’s priorities in place, and for Fred, his number one priority in life is FAMILY!!



1:00 PM -  3:15 PM -- Session 8

Administrators' Track
(AL only)

TULIP


Please note: This session has a 15-minute break in the middle of it, coinciding with the break in the other track.
TULIP is the new web-based licensure system for the Health and Human Services Commission. The Texas Unified Licensure Information Portal is designed for licensed long-term care providers. The system is designed to be more efficient than the prior system, including electronic payments and instant access to licensure information. This presentation will provide information on the new system and how to gain access and where to find additional resources.

Stephanie Allred

Dr. Stephanie Allred
Stephanie obtained her doctorate of experimental psychology from the University of Texas at Arlington, with a major in cognitive psychology and a minor in statistics. Her focus of study was ambiguity in the English language. She began her career with the state as a professor at the University of Texas at Tyler, teaching various psychology and statistics courses. Following, she worked for Rusk State Hospital for 17 years. Rusk State Hospital is a state-owned psychiatric hospital and is part of the Health and Human Services Commission. Her positions at the hospital varied from Data Specialist, Director of Training, Standards Compliance Officer, to Director of Quality Management. Currently, she is the Director of Long-term Care Regulatory Licensing and Credentialing for the Health and Human Services Commission. She is responsible for the provider licensure and certification, credentialing, and data/records management. Going forward, she welcomes the challenge to better serve the residents of the state of Texas. 

Trent Banks

Trent is currently a Manager with Health and Human Services Commission (HHSC), Licensing and Certification. He has served as an Investigator VI with Professional Credentialing Enforcement Unit, Regulatory Services Division with Health and Human Services Commission. He previously served as an Investigator IV in the PCEU at the Department of Aging and Disability Services (DADS). Prior to that, he was an investigator at the Texas Department of Juvenile Justice’s Office of Inspector General. Trent was previously a Youth Rights Specialist in the Office of General Counsel at the Texas Youth Commission where he worked to ensure the Rights and Safety of juvenile offenders. Trent has a bachelor’s degree in International Studies from Southwest Texas State University.



3:30 PM -  5:00 PM -- Session 10


Health Professionals'
Track (RN/SW/AL)

Intimacy and Relationship Changes Following a Dementia Diagnosis

When a person is diagnosed with dementia, their relationships change. Their spouses or children become caregivers. Rolse change and often their self-esteem and value is diminished. Caregivers, family, and communities need to strive to provide patient-centered care, ackowledgig the person's strengths, value, and dignity. Part of the holistic approach is to allow the person to express their sexuality in a safe environment, allowing privacy for conjugal visits, redirecting patients to private areas if acting out and validating the person as an adult human being with sexual needs and desires. We also need to help family members cope with the role changes and increased intimacy that caregiving involves. Communities need to have policies that support a person's sexual preferences, training staff to allow for expression, visits by partners, and privacy.

Carol Franzen

Carol Franzen has been an elder care consultant in the Dallas area for the past twenty plus years. She has a Master's degree in Gerontology and is a Licensed Master Level Social Worker-Advanced Practitioner. She also received her Care Manager Certification and has been a members of a National Care Management Association, now Aging Life Care Association, since 2000. Carol established a care management company in 1990 and has been actively assisting the elderly and disabled in the Dallas area by providing families guidance in navigating the difficult transitions in life. Carol is an advocate for the patient, and serves as a liaison to family members, helping them through challenges in life. She is has served for many years on the board of the Dallas Area Gerontological Society, the boards of Senior Adult Services and Metrocrest Services. She has contributed to and has been interviewed for several articles featured in the Dallas Morning News and professional publications relevant to aging issues. She speaks to many groups to educate elders and those that care about them.




Administrators' Track
(AL only)

Dining Department Budgets, Labor Cost and Food Cost, What is the Norm?
What Should Your Chef Be Doing with Their Time?

Travis Wick

As a military brat I have been lucky enough to have traveled the world, which has influenced my career as a chef. In my mid twenties, after working at my fair share of restaurants, I decided to go to Johnson & Wales University. After graduating with honors, I quickly realized that management was the way to go for better pay and hours. After a few years of that, I took a job in retirement living that changed my life. That was fifteen years ago. Since then I have worked for mid sized (90 residents) to large (400+ residents) communities in the capacity of executive chef, chef de cuisine, food service director, dining director, assistant executive director and executive director. My current role is as a regional operations specialist for 12 Oaks Senior Living, with whom I have been employed for eleven years now. In this role, I help regional property managers oversee dining and maintenance departments, as well as fill in where needed in any director role throughout Texas and Oklahoma. In my spare time, I am trying to get a cookie business off the ground that gives back to Alzheimer's research. Seven or eight years ago, I began speaking for Jeanoyce Wilson, as it pertains to dining in our industry. This led to properties, both large and small, asking for my help to bring their properties to a level that they can be more competitive. When I have the time, my company allows me to help these properties, as we are all in it for the residents. I have spoken for DAGS, TORCH, Jeanoyce (ALRR), individual properties, at marketing events, and at a few private events.





5:00 PM - 6:00 PM

Networking Happy Hour

Join us for a relaxed social.



SATURDAY, OCTOBER 5, 2019


7:00 am - 8:00 am

Breakfast

Breakfast will be served in the Texas Ballroom.

8:00 AM -  9:30 AM -- Session 11

Combined Track (RN/SW/AL)

The Neurocircuitry of Touch in Alzheimer's Disease

This presentation will discuss a new definition Cognitive Aging by the Institute of Medicine and our current understating of neurodegenerative diseases in the elderly. The speaker will provide a distinction between Neuroscience and Neuropsychoanalysis including how Neuropsychoanalysis is essential in understanding a person’s relation to tissue, physiology, anatomy and chemistry of the brain. The presentation will also provide an innovative practical therapy by discussing a new kind of nerve fiber – C low threshold mechanoreceptor or CT afferent afferent fiber or unmyelinated C fiber. This nerve fiber is found in the hairy skin of the forearm. These fibers may be less about sensing and more about feeling and the reward of pleasant touch. The pleasure of a gentle touch might encourage human interaction and how touch plays a fundamental part in social connectedness and wellness for Alzheimer’s patients.

Alexander Peralta, Jr., M.D., RPh, HMDC, DABHPM

Dr. Alexander Peralta practiced acute care and general internal medicine for several years in Duncanville, Texas. He is a Diplomate of the American Board of Hospice and Palliative Medicine and Hospice Medical Director Certified. He has served in local, state and national boards regarding End-of-Life care. He has authored multiple publications. The Texas Partnership named Dr. Peralta “A Champion in End-of-Life Care” in 2005. His memberships include the AMA, TMA, Dallas County Medical Society, American Academy of Hospice and Palliative Medicine, Texas Academy of Palliative Medicine, Fourth Degree Knight in the Knights of Columbus, Past President of the Rotary Club of Duncanville. He is President of Palliative Medicine Consulting Services.


This session has been brought to you by
Centric Healthcare


9:45 AM -  11:15 AM -- Session 12

Combined Track (RN/SW/AL)

Managing Dementia with Laughter

Pam Lathers

Pam Lathers has over 25 years of experience, working in key management and leadership roles within healthcare and specifically dementia related senior living. She has spent the entirety of her career in healthcare and brings with her a broad knowledge of the ever evolving and changing needs of Senior adults and an ability to translate those needs and desires into unique and positive experiences for those Senior Adults her organization serves. A significant portion of her career has been spent building partnerships with individuals and healthcare executives, in an effort to share and further the concept of aging gracefully and embracing quality of life and dignity, especially in those with dementia. After spending over a decade working specifically in the dementia focused part of the Senior related industry, she knows what truly makes a difference in creating quality of life and dignity for our aging population. That difference is passion; a passion to make a difference, a passion to celebrate aging, and a passion to listen and really connect with the heart of those we serve.


This session has been brought to you by
Senior Helpers Greater Dallas


11:15 pm - 11:45 pm
CONFERENCE CLOSING, EVALUATIONS